About
For over 20 years, I've worked at the intersection of code and people—from individual contributor to Director of Software Engineering. I'm passionate about building teams that ship excellent software while growing as engineers and humans. As a mentor and coach, I believe in developing people alongside systems: establishing technical standards, fostering thoughtful leadership, and creating a culture where engineers do their best work. Whether architecting solutions, guiding teams through complex problems, or shaping engineering culture, I bring a blend of hands-on technical expertise and genuine investment in the people I work with.
Skills
FigmaCSSAccessibility
Experience
Lead Designer — Acme Corp2021–Present
- Drove a 32% lift in activation through an onboarding redesign.
- Built and led a team of 4 designers across web and mobile.
Product Designer — Globex2018–2021
- Shipped a design system adopted across 12 product surfaces.
- Partnered with research to cut support tickets by 18%.
Education
- BFA, Design — Rhode Island School of Design (2014)
Case studies
Checkout RedesignAcme Storefront · Product Designer · 8 weeks · 2025
- Acme was losing a third of buyers at checkout. The flow had five steps, no guest option, and errors that only showed after submitting.
- Audited the funnel and watched 12 session recordings
- Cut checkout from five steps to two
- Added guest checkout and inline validation
- A/B tested the new flow against the old
- Cart abandonment dropped 32% and completed orders rose 21% in the first six weeks. Support tickets about checkout errors fell by half.